C2180-275 Real Questions, A2010-591 Practice Test

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Exam Code: C2180-275
Exam Name: Blueworks Live IBM Business Process Manager Express or Standard Edition, V8.0 BPM Analysis
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Exam Code: A2010-591
Exam Name: Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
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IBM A2010-591 Exam Cram 86 Q&As
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NO.1 What is the goal of service asset and configuration management?
A. To build a service model according to ITIL best practices
B. To define and track the accounting process of the assets
C. To implement ITIL practices across the entire organization
D. To correlate IT services and different IT components needed to deliver them
Answer: D

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NO.2 What two types of information are provided by IBM Tivoli Application Dependency
Discovery Manager
to IBM SmartCloud Control Desk? (Choose two.)
A. Asset types
B. Configuration Items
C. Configuration Items Types
D. Classification Items Hierarchy
E. Classification Items Relationships
Answer: B,C

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NO.3 Which function supports a customer who would like to have a predefined work plan for
repetitive
maintenance work?
A. Job List
B. Job Plans
C. Tasks List
D. Tasks Plan
Answer: B

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NO.4 Which solution can help reduce cost and minimize service disruptions through
automated service
request handling efficient change management, and optimized asset lifecycle management
across IT and
enterprise domains?
A. An integrated accounting and procurement solution.
B. A comprehensive IT asset and service management solution.
C. A proactive service level agreement modeling and enforcement solution.
D. An automated, self-service catalog for requesting end-to-end service provisioning.
Answer: B

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NO.5 Which two resources contain the most up-to-date platform compatibility matrix
information in order to
validate a solution design? (Choose two.)
A. IBM Tivoli Forums
B. Tivoli Field Guides
C. IBM Support Web page
D. IBM DeveloperWorks wikis
E. Tivoli User Group Web page
Answer: C,D

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NO.6 Why is it important to define Key Performance Indicators (KPIs) for processes in the
solution design
phase?
A. KPIs track project success and if the promised value is delivered.
B. KPIs take a long time to implement in a GUI so they must be defined early in the project.
C. KPIs document the solution performance and indicate whether hardware needs to be
upgraded.
D. KPIs definitions are mandatory fields during product installation and without them the
installation
cannot progress.
Answer: A

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NO.7 A customer has implemented a solution from a third-party vendor that is capable of
listing configuration
item inventory and supports release management. What is this solution missing to provide a
fully
functional CMDB?
A. Links
B. Hierarchies
C. Relationships
D. Dependencies
Answer: C

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NO.8 Given that an implementation of IBM SmartCloud Control Desk is integrated to a
compatible LDAP
system, how would the system administrator modify the access privileges of a problem
manager?
A. Use the Security module in IBM SmartCloud Control Desk
B. Alter the security properties in the LDAP system using an LDIF update
C. Use the Problem Management module in the IBM SmartCloud Control Desk
D. Modify the profile information access which the problem manager can change on their own
Answer: A

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