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Exam Code: 920-807
Exam Name: Nortel (Nortel Unified Communications Solutions)
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NO.1 Which critical business application and/or process coupled with unified communication
enablement can provide executive management with real-time financial information/data to make
financially driven business decisions in real-time?
A.customer service (CS)
B.enterprise resource planning (ERP)
C.customer relationship management (CRM)
D.sales force automation (SFA)
Correct:B
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NO.2 Which unified communications application, when implemented, can successfully solve the time
value of money business challenge for bank and financial institutions attempting to provide
customers with faster loan approvals?
A.self-service websites enabled with IM chat
B.real-time unified messaging with key loan personnel
C.reservation-less audio conferencing
D.real-time collaboration with key loan personnel
Correct:D
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NO.3 A company has an existing traditional TDM PBX and wishes to implement a unified
communications project. At the present time it is more feasible to add a second VoIP-enabled PBX
into the existing configuration to complete the project rather than replace the existing system. To
make this system work as designed, the company must purchase and configure which other piece
of hardware for this solution?
A.Router
B.IP gateway
C.New telephone sets
D.This solution is not possible
Correct:B
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NO.4 Given that several VoIP protocols have been used for communications between end-point
devices, which protocol is versatile enough to act as the signaling protocol for mobile, fixed, and
software-based end-point devices?
A.MGCP
B.SIP
C.H.323
D.SGCP
Correct:B
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NO.5 Assuming the customer and all of the project team members are located in the same city, which
unified communications enablement application can have the greatest impact on increasing the
gross profit margin for a fixed-fee professional services project with multiple project team
members?
A.Real-time collaboration can provide faster group decision making, streamline project tasks and
deliverables that are shared, and allow the project to be
B.
C.Audio and video conferencing can reduce the travel and expense overhead for fixed-fee professional
services projects when team members must meet for
D.
E.Presence and availability can help increase productivity by identifying which project team members are
reachable to answer immediate questions.
F.IM Chat can provide real-time answers to immediate project questions to enhance productivity for the
project team.
Correct:A
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NO.6 In some cases IP gateways are required in a pure IP PBX environment. Where in the network
would the IP gateway be placed, if one were required?
A.between the IP PBX and the carrier
B.between the IP call server and its associated gateways
C.between the IP PBX and any firewalls
D.an IP gateway is not required in a pure IP PBX solution
Correct:A
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NO.7 When paired with a Communication Server 1000 PBX, the Microsoft Office Communicator client
uses a feature called twinning or dual-forking. What is twinning?
A.a type of conference call
B.two telephones sharing a single extension number
C.telephone set cloning
D.two users sharing an extension number
Correct:B
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NO.8 A company that is implementing unified communications (UC) has a mobile workforce that
utilizes mobile end point devices such as PDA devices. Which security methodwill be needed to
secure UC dialogue between the PDA devices?
A.Authentication
B.Encryption
C.One time passwords
D.RFID tagging and tracking
Correct:B
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NO.9 Installation of Office Communications Server (OCS) 2007 requires the extension of the active
directory domain services schema so that creation and configuration of objects in the Active
Directory can take place. Which two active directory objects are necessary for OCS 2007 to
operate? (Choose two.)
A.home telephone number
B.session initiation protocol (SIP) URI
C.telephone extension number
D.fully qualified domain name
Correct:B C
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NO.10 In an Office Communications Server (OCS) 2007 Enterprise Edition environment, which solution
increases the availability of OCS 2007 services?
A.deployment of a mediation server
B.deployment of an archiving server
C.deployment of edge servers
D.deployment of a load balancing technology with the OCS 2007
Correct:D
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